Find the real problem first
I spend time on constraints, stakeholders, and the system map before touching a frame. The brief is rarely the problem; the work is figuring out what is.
An index of twenty years turning complexity into clarity.
Design leader working end-to-end — research through systems and engineering handoff. Currently Head of Design at Reward360, building the loyalty platforms behind HDFC SmartBuy, ICICI iShop & Kotak Edge. Before that, PhonePe — 500M+ users.
I build the systems a product runs on — and the teams that outlast any single screen.
I spend time on constraints, stakeholders, and the system map before touching a frame. The brief is rarely the problem; the work is figuring out what is.
Tokens, patterns, and principles that outlast a single product. Good design leadership is measured in how confident the engineers and PMs around you become.
Every decision justified and written down. A design system is an argument, not a sticker sheet — and the reasoning is what keeps it coherent at scale.
Still hands-on in Figma; also the person who integrated AI into the team's workflow — live client prototypes generated on the fly. Range is the job.
Redesigning flight redemption on HDFC SmartBuy — clearer pricing, faster fare comparison, and a booking journey that converts and retains.
Merchant Home, settlement errors, lending top-of-funnel and SmartSpeaker ordering — 11.5M+ merchants, +15% DAU, ₹20Cr/mo incremental.
Simplifying utility payments for hundreds of millions of users — high-frequency UX where small frictions become national-scale problems.
Digital-gold investing for India’s next 100M investors — a centuries-old asset made native to a payments app, and safe enough to trust.
An OTA brand built from scratch to challenge the market — identity, strategy, and product, from blank page to launchable proposition.
One token architecture serving HDFC, ICICI & Kotak — 40% faster handoffs across every partner. Case study in preparation.
Loyalty for HDFC, ICICI, Kotak, Standard Chartered & Amex. Unified design system — 40% faster handoffs. Built an internal AI bot for live client prototypes.
India's largest fintech — 500M+ users. Launched SmartSpeaker (11 languages, 100k+ merchants). Led Merchant Lending, Gold, Recharge.
Owned consumer app UX for India's hyperlocal-delivery pioneer — 8 cities, 400k+ partners.
Built in-house design practices across multiple B2B SaaS products at three product companies.
India's #1 app on Android & iOS in 2013, a $1.4B unicorn. Designed messaging flows and the Sticker Store.
Visual craft across IT services, telecoms (BT & Plusnet, UK), stock photography and brand design.
I'm most useful where design has real influence over product direction — Head of Design and UX leadership roles at product-led companies. Open to remote, hybrid, and relocation for the right team. Also take on selective consulting: UX audits, design-system foundations, and coaching new design managers.